Tiano Salon Guest Policies

Attire A chemical robe is provided for our guest to change into. Tiano Salon is not responsible for damaged or lost belongings

Booking Appointments Credit card deposits are required for all first time guests to reserve their time, otherwise walk-ins are always welcome. All chemical services for all guests, other than color, requires a $100.00 deposit.

Cancellation/Late Policy We require a 24 hour notice to cancel or change an appointment. Should you be running late, we will hold your appointment for 20 minutes provided we hear from you. More than 20 minutes late and the service may be adapted to the time remaining and the full amount of the appointment booked will be charged. In some cases the entire appointment may have to be rescheduled. **A 48 hour cancellation notice is required for Brazilian, Japanese Treatments, and Spa Packages.

Cell Phones We ask that you consider others and have your phone on vibrate and keep necessary conversations to a minimum. This is your time also, switch them off so that you can relax!!!

Children Due to possible harmful chemicals and equipment unattended children are not permitted. Only sleeping babies in strollers or portable seats are allowed during their naptime.

Dogs Are not allowed, sorry it is the law. Florida Statue 61G5-20.002 No animals or pets shall be allowed in a salon. Only trained animals to assist the visually impaired or the physically disabled

No Shows If an appointment is missed without notice, a non-refundable credit card deposit will be required when re-booking.

Payments We accept Cash, Visa, MasterCard and Discover. Gratuities are not accepted on credit cards. The industry standard is from 15% - 20%.

Reservations are recommended but not required.